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The following terms and conditions governing credit cards
constitute a mutually protective service agreement (the "Agreement")
between you and Travis Credit Union (The “Credit Union.”) (Please
read the entire Agreement.) Having applied for this card, you have
certified that all the information you provided was true and
correct. You understand that it is illegal to provide false
information in order to obtain the card. By using the card you
affirm that you authorized Travis Credit Union to obtain your
address from DMV and waived address confidentiality rights that
you may have under California Vehicle Code §1808.21 and
comparable laws of other states. You further authorize the
Credit Union to investigate your credit standing when opening,
renewing, or reviewing your Credit Card Account.
A. CHANGES IN TERMS
The Credit Union can change the terms of this Agreement,
including the Annual Percentage Rate, by giving you written notice
21 days prior to the effective date of the change. If you do not
want the changes to apply to your credit card account, you must
notify us in writing within 15 days after the date of your billing
statement, stating your non-acceptance of the terms and indicating
your name, address and account number. Mail it to Travis Credit
Union, P.O. Box 2069, Vacaville, CA 95696. If you notify us, your
credit card will be cancelled, but you can continue to pay off the
balance under the old terms. If you do not notify us or if you
continue to use your card, the new terms, or new Annual Percentage
Rate (APR), will apply to the balance of your loan. Your notice of
termination will not affect any unprocessed transactions that
occurred prior to your written notice of termination, for which you
will be obligated.
B. GOVERNING LAW
This Agreement is made in California and shall be governed by
the laws of the State of California to the extent that
California Law is not inconsistent with controlling Federal Law.
California’s “Choice of Law Rules” will not be applied if they
would result in the application of non-California law.
You agree by use of this Service that you do hereby submit to
jurisdiction of the courts of California regarding Travis Credit
Union and that any conflict brought or filed with respect to use
of this Service or concerning this Agreement shall be brought in
a court of competent jurisdiction in Solano County, California .
C. USING YOUR CARD
- You consent to the terms of this Agreement by using
your credit card. You continue to be bound for all transactions
resulting from the use of the card until you have given us written
notice of termination of your credit card account (the “account”).
This termination will not affect any unprocessed transactions that
occurred prior to your written notice of termination, for which you
will be obligated.
- If the Credit Union approves your application, each
applicant will be issued the credit card applied for and will be
able to use the account. Each applicant will also be liable to repay
the account under the terms of this Agreement. Co-signers who do not
have access to the account, but are still liable for the loan,
acknowledge receipt of a copy of this Agreement as well as the
separate “Notice of Co-signer.”
- If you remove your name from a joint account on which
a credit card was issued, you are still obligated for any
transaction that took place prior to you removing your name.
- You are also obligated to repay any charges resulting
from the use of the card by another person with your permission,
whether or not the person stays within the limits set by you.
- Any persons who use the card are also obligated to
repay the Credit Union for all charges incurred because of their use
of the card.
- You remain bound to pay for charges under this
Agreement even though another person has been directed to pay the
debt by agreement or court order such as a divorce decree.
- To make a purchase or get a cash advance, present the
card to a participating Credit Card plan merchant, to us, or to
another financial institution, sign the sales or cash advance draft
imprinted with your card number. Keep a copy of the draft to verify
your monthly statement.
- Your Credit Card may also access designated Automatic
Teller Machines (ATMs) showing the Credit Card logo. The use of your
Credit Card for ATM access is subject to additional ATM disclosure
terms.
- Convenience Checks. Credit Card account cardholders
may sometimes be issued personalized checks that can be used to
access your credit without additional service charges other than the
accrual of Finance Charges.
- Foreign Transactions and charges. Purchases and cash
advances made in foreign currencies will be billed in U.S. dollars.
The conversion rate in U.S. dollars will be either at the government
mandated rate or a wholesale currency market rate determined by
Visa® or MasterCard International® for the processing cycle in which
the transaction is processed,
The currency conversion rate used by Visa® or MasterCard
International® on the processing date may differ from the rate that
would have been used on the purchase date or cardholder statement
posting date. The Credit Union has no control over the conversion
rate.
Visa Credit Cards. In addition to the conversion rate selected
by Visa®, a separate Visa International Service Assessment Fee of 1%
is charged to the Credit Union and will also appear as a separate
line item on your statement.
MasterCard Credit Cards. In
addition to the conversion rate selected by MasterCard ®, a
separate MasterCard foreign transaction fee of 1% is charged
to the Credit Union and will also appear as a separate line
item on your statement.
- Unlawful Activity You agree not to use any financial
service provided by Travis Credit Union, including without
limitation any credit cards, debit cards, loan transactions, or
share checking or savings accounts, for any illegal or unlawful
purpose. Any illegal or unlawful use of Travis Credit Union
financial services by you may, at the option of the Credit Union, be
deemed an event of default or breach of contract with respect to the
service(s) in question and your use of such service(s) may be
terminated or restricted. You agree to defend, indemnify and hold
Travis Credit Union harmless from and against any and all claims,
damages, lawsuits, liabilities, losses, injuries and costs,
including attorneys fees, arising out of, caused by, or related to
your unlawful or illegal use of Travis Credit Union financial
services.
Internet gambling may be illegal or unlawful in the state,
country or other jurisdiction in which you are located or in which
you perform a transaction or use a Travis Credit Union financial
service, including a debit card, VISA® or MasterCard®. Display of a
VISA®, MasterCard®, or other payment logo by an online merchant does
not mean that Internet gambling transactions are lawful in the
jurisdiction(s) in which you may be located.
Illegal or unlawful use of Travis Credit Union financial
services by you may also result in the suspension or termination of
your Travis Credit Union membership.
- Transaction Limitations For security reasons there are
limits on the number and dollar amount of transactions,
transfers or withdrawals you can make with your card each
month. This includes credit, point-of-sale, ATM and other
electronic transactions or transfers conducted using your
card.
D. CREDIT LIMIT
If your application is accepted, the Credit Union will
establish a credit limit for you. The amount will be based on many
factors including your ability to pay and your creditworthiness.
- Your account will be an open-end or revolving credit
account. This means that you can borrow the full amount of the
credit limit, repay the principal in full or part and borrow again
up to your maximum credit limit as long as you continue to be
creditworthy.
- The Credit Union has the right to terminate the
account without advance notice. It will notify you in writing of the
reason for any such denial of credit. Among the reasons for refusing
to advance you credit are an adverse change in your credit
worthiness, such as not making current loan payments, a change in
your employment status, your insolvency, bankruptcy, or death.
- Your credit limit will be reviewed periodically and
you may be requested to provide current information. Your borrowing
limit may be increased or decreased at any time. You can apply for
an increase in your credit limit at any time.
- If you exceed your authorized credit limit, a fee will
be imposed each month your balance exceeds your credit limit. See
"F. Other Charges" for more information You are reminded that any
outstanding balance in excess of your authorized credit limit must
be reduced to your credit limit by lump sum payment upon
notification by the Credit Union.
E. REPAYMENT TERMS
- You promise to pay to the Credit Union at the address
designated on your statement all sums advanced to you under this
agreement at any time plus a Finance Charge.
- The minimum required monthly payment is the greater of
2% of the new balance shown on your current statement or $10.00,
plus any past due minimum required payment and any amount that
exceeds your approved credit limit. The minimum monthly payment is
increased as the loan balance increases as stated in the monthly
statement.
- The Credit Union will send you monthly statements of
your Credit Card account which will advise you of the status of your
account and other information required by law.
- Any advance, together with your current outstanding
balance, which for any reason is in excess of your authorized credit
limit, must be reduced to the authorized limit by a single lump sum
payment by you, upon written notification by the credit union.
- The balance owed by you, including accrued Finance
Charges on the unpaid balance, may be repaid in full at any time
without prepayment penalty.
F. FINANCE CHARGES
The Finance Charge is the amount of money that you pay
for the money you borrow. The Finance Charge is calculated using the
rates reflected on the Annual Percentage Rate (APR) disclosure which
you received and which is incorporated herein by reference.
Late Payments. If your payments are received late by Travis
Credit Union three times in any 12-month period, the Annual
Percentage Rate (APR) will adjust to 4.0% above the current rate or
19.9%, whichever is less.
The Finance Charge is calculated by applying the
Monthly Periodic Rate to the Average Daily Balance for cash advances
and the Average Daily Balance for purchases. The Average Daily
Balances for cash Advances and for purchases are shown separately on
your statement. The APR for cash advances, balance transfers or
purchases may not be the same, and may result in different finance
charges depending on the transaction.
The Average Daily Balance is calculated by adding
purchases and cash advances made during the statement period, if you
had no previous balance or paid the balance in full within 25 days
of the last statement closing date. If you had a previous balance as
of the beginning of the statement period, it is reduced by any
payments and credits and increased by cash advances, non-cash
transactions and debit adjustments made during the statement period.
The daily principal balances are totaled and divided by the number
of days in the statement period to arrive at the Average Daily
Balance.
The Finance Charge on cash advances runs from the date
of each transaction. Finance charges on non-cash transactions accrue
from the date of posting to your account. However, if you pay your
new balance in full within 25 days of your statement closing date,
current Finance Charges on non-cash transactions are waived.
Otherwise, a Finance Charge will be imposed on the unpaid average
daily balance on non-cash transactions from the previous statement
closing date until the payment date. Cash advances include credit
withdrawals at ATMs and through checking account overdraft
protection if that option has been selected.
A fee of $5.00 will be charged for each cash advance
obtained on your Credit Card account. A cash advance charge is
included as a Finance Charge under federal requirements.
The Finance Charge continues to accrue until the date
of payment on cash advances or purchases carried forward from the
previous statement.
No Finance Charges will be imposed for any purchases
paid off within 25 days of the closing date. No Finance Charges will
be imposed during the current billing cycle for repaid cash advances
posted to your account during previous billing cycles.
A partial payment will not reduce the current month’s
Finance Charge. The Finance Charge continues to accrue on the same
basis on the total unpaid principal balance.
Your payments will be applied to the components of
your account in the following general order: a) charges, such as
late payment charges, b) Finance Charges, c) cash advances, d)
previously billed non-cash transactions, e) current non-cash
transactions, f) disputed amounts. Excess payments are carried as an
overpayment.
G. OTHER CHARGES
1. Late Charges: If the minimum monthly payment is not
received at the address shown on your statement within 15 days of
due date, a late charge of $15 will be charged to the account.
2. Over Credit Limit: If you exceed your authorized
credit limit, a fee of $10.00 will be imposed each month your
balance exceeds your credit limit by $500 or 120 percent, whichever
is less. No over-limit fee will be charged if the outstanding
balance does not exceed the credit limit by $500 or 120 percent,
whichever is less.
3. Returned Items: Each time a check or other transfer
processed by the Credit Union as a payment on your account is
returned unpaid, an additional charge of $10.00 will be imposed.
4. Replacement Card: A charge of $5.00 will be imposed
for each replacement card.
To the extent that charges exceed the reasonable cost of special
handling they are a non-exclusive penalty for your breach of your
account agreement.
H. HONEST DEALING
You will promptly notify the Credit Union of any information
that affects your creditworthiness or ability to pay off the loan
including but not limited to a change in address or employment. You
will not apply to increase the credit balance if you have reason to
believe that you will be unable to make the scheduled payments.
I. ADDITIONAL TERMS APPLICABLE TO CO-SIGNERS
As a co-signer you understand that you are obligated to repay
any amount borrowed under this agreement up to the credit limit
established by the Credit Union for the applicant to the same extent
as the applicant. The Credit Union can proceed against you if the
payments are delinquent even before it seeks to recover from the
borrower. The Credit Union will give you notice of any action it
takes that could have an adverse effect on your credit standing. Any
extension of the payoff or partial settlement with the borrower will
not waive any of the Credit Union’s rights against you as the
co-signer. You can stop being obligated for future loan advances
only by writing to the Credit Union to that effect. But you will
still be jointly and individually liable with the borrower for the
repayment of the existing loan according to the terms of the
Agreement.
J. SECURITY INTERESTS
The Credit Union may require you to pledge a specified amount on
deposit in one or more of your Credit Union share accounts as
security for repayment of all amounts loaned to you under the terms
of this Agreement, and by using the credit card you understand and
agree that if you secure your credit card loan by specifically
pledging an amount on deposit, you cannot withdraw the funds pledged
from the account as long as the pledge is in effect. If you default
in your payments under the terms of this agreement, the Credit Union
has the right to apply the amount specifically pledged to payoff the
Credit Card account in full or in part. The amount pledged and the
account will be shown on a separate security agreement.
K. DEFAULT – LIEN – ACCELERATION
If you are in default on your payments, you no longer have an
active Credit Card account, your creditworthiness declines, you
become insolvent, file for bankruptcy, or die, or any attachment or
garnishment proceeding are initiated against you or your property,
the Credit Union will, at its option, terminate your account and
declare the entire unpaid balance of the account due and payable
immediately without notice. Even if the Credit Union accepts a late
payment or partial payment, it is not waiving its right to
accelerate the payment of the account and declare the entire unpaid
balance due.
L. COLLECTION COSTS
You agree to pay all reasonable cost of collection incurred by
the Credit Union before and after suit is filed. If we have to take
legal action to collect what you owe us, you agree to pay our
reasonable attorney’s fees and court costs in addition to other
amounts you owe us, whether the legal action we take is a collection
lawsuit, a bankruptcy proceeding, an appeal, an action to collect a
judgement we have against you, or another type of proceeding.
M. TERMINATION
We can terminate your Credit Card account without prior notice,
reduce or cancel all credit available on the account, refuse to make
further advances, and revoke all cards issued on the account for any
breach of this Agreement. Termination of the account does not
relieve you of the obligation to repay the full account balance due
under this Agreement.
O. OTHER RIGHTS
1. Unauthorized use of lost or stolen cards: You may be
liable for the unauthorized use of any card issued to you after its
loss or theft.
- A MasterCard® cardholder will not be liable for such
unauthorized use which occurs if the cardholder reports the loss,
theft or unauthorized use of the card; the cardholder has not
reported two or more incidents of unauthorized use on the account
within the preceding 12 months; the card holder has exercised
reasonable care in safeguarding his/her card from risk of loss or
theft and the cardholder’s account is in good standing.
If these conditions are not met, a $50.00 limit liability
applies.
- A Visa® cardholder will not be liable for such unauthorized
use which occurs if the cardholder reports the loss, theft or
unauthorized use of the card
If the Transaction involves ATM Cash Disbursements, a $50.00
limit liability applies.
Notify us of the loss or theft at our 24-hour telephone number
(800) 453-4270 and call the regular Credit Union office as well at
(707) 449-4000 or (800) 877-8328. Any written inquiries should be
sent to Travis Credit Union, P.O. Box 2069, Vacaville, CA
95696-2069. Business or organization accounts in which 10 or more
cards have been issued to employees or associates are not subject to
the limitations on liability. You agree to notify us at once of the
loss or theft and to cooperate in our determination of the
circumstances.
2. Credits. If a merchant who honors your card gives you credit
for return or adjustments, he will do so by sending us a credit slip
which we will post to your account. If your credits and payments
exceed what you owe us, we will hold and apply this credit balance
against future purchases and cash advances, or refund it to you on
your written request if it is $1.00 or more. Consistent with the
law, we will promptly credit your payments so you do not incur
unnecessary Finance Charges; however, we reserve the right to hold
refunds until final collection of items you present for payment on
your Credit Card account
O. GENERAL TERMS
The terms of this agreement must be read together as a part of
the whole agreement. When the singular is used the plural is implied
if there is more than one signer. If any part of this agreement is
found to be invalid, the other parts shall remain in effect.
Applicable Federal and State of California laws shall govern the
interpretation of this agreement.
YOUR BILLING RIGHTS
KEEP THIS NOTICE FOR FUTURE USE
This notice contains important information about your rights and
our responsibilities under the Fair Credit Billing Act.
STATE AND LOCAL LAW
The following summary of your rights under Federal law does not
cover all rights you may have under State and local law. If under
State or local law, you have a longer period of time in which to
send an inquiry to the Credit Union concerning your statement,
reliance on any such longer time period may result in you losing
your important rights which could be preserved by acting more
promptly under Federal law. State or local provisions, if any, only
become operative upon the expiration of the time period provided by
Federal Regulation Z for submitting a proper written notification of
an error.
NOTIFY US IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR BILLING
STATEMENT OR ELECTRONIC TRANSFERS
If you think your statement is wrong, or if you need more
information about a transaction on your statement, write us at the
address listed on your statement. Write to us as soon as possible.
We must hear from you no later than 60 days after we sent you the
first statement on which the error or problem appeared. You can
telephone us at (707) 449-4000, but doing so will not preserve your
rights. We will request that you send us your questions in writing.
In your letter, give us the following information:
- Your name and account number.
- The dollar amount of the suspected error.
- Describe the error and explain, if you can, why you believe
there is an error.
If you need more information, describe the item you are not sure
about.
HOW TO STOP A PAYMENT OF A PRE-AUTHORIZED ELECTRONIC FUND
TRANSFER
If you have authorized us to make your credit card payment
automatically from your share or Credit Union checking account, you
can stop the payment on any amount you think is wrong. To stop the
payment you must contact us within three business days before the
automatic payment is scheduled to occur. If you telephone your
request, we may require you to confirm your oral request in writing.
If you fail to do so, your oral request will terminate 14 days after
it is made. If you order us to stop one of these payments 3 business
days or more before the transfer is scheduled, and we do not do so,
we will be liable for your losses or damages.
YOUR RIGHTS AND OUR RESPONSIBILITIES AFTER WE RECEIVE YOUR
WRITTEN NOTICE
We must acknowledge your letter within 30 days, unless we have
corrected the error by then. Within 90 days, we must either correct
the error or explain why we believe the statement was correct.
After we receive your letter, we cannot try to collect any
amount you question, or report you as delinquent. We can continue to
bill you for the amount you question, including Finance Charges, and
we can apply any unpaid amount against your credit limit. You do not
have to pay any questioned amount while we are investigating, but
you are still obligated to pay the parts of your statement that are
not in question.
If we find that we made a mistake on your statement, you will
not have to pay any Finance Charges related to any questioned
amount. If we didn't make a mistake, you may have to pay Finance
Charges, and you will have to make up any missed payments on the
questioned amount. In either case, we will send you a statement of
the amount you owe and the date that it is due.
If you fail to pay the amount that we think you owe, we may
report you as delinquent. However, if our explanation does not
satisfy you and you write to us within ten days telling us that you
still refuse to pay, we must tell anyone we report you to that you
have a question about your statement. And we must tell you the name
of anyone we reported you to. We must tell anyone we report you to
that the matter has been settled between us when it finally is.
If we don't follow these rules, we can't collect the first
$50.00 of the questioned amount, even if your statement was correct.
SPECIAL RULE FOR CREDIT CARD PURCHASES
If you have a problem with the quality of property or services
that you purchased with a credit card, and you have tried in good
faith to correct the problem with the merchant, you may have the
right not to pay the remaining amount due on the property or
services. There are two limitations on this right:
- You must have made the purchase in your home state or, if not
within your home state within 100 miles of your current mailing
address; and
- The purchase price must have been more than $50.00. These
limitations do not apply if we own or operate the merchant, or if we
mailed you the advertisement for the property or services.
NOTICE TO CALIFORNIA RESIDENTS
- Under California law our right to recover credit extended to
you for purchases is subject to any defenses that you have against
the seller if:
- The purchase price in question exceeded $50.00;
- The purchase was made in California;
- You made a written demand of the retailer and made a good
faith attempt to get satisfaction of your complaint.
- You notified us in writing of the name of the seller, the
date of purchase, the price paid, the goods or services purchased,
the nature of your defense, the actions which you took to obtain
satisfaction from the seller.
- The amount to which the defense applies is limited to the
amount outstanding on the purchase as well as late charges and Finance Charges at the time the written demand is received by us.
- This remedy is the only one you have against us. Your rights
are limited to those circumstances outlined in California Civil Code
1747.90. Purchases with cash or check are not included in this
section even though you used your Credit Card to validate your
credit.
- We cannot penalize you by either giving out unfavorable
credit information about you or canceling or refusing to renew your
Credit Card account solely because you obtained relief under the
remedies you have for correcting billing errors.
ATM DISCLOSURE
This part of the disclosure applies to use of your Credit Card
to obtain cash advances on your Credit Card account at Automated
Teller Machines (ATM). Please refer to your ATM Card disclosure for
disclosures applicable to ATM use for purposes other than obtaining
cash advances on Credit Card accounts.
You may use your Card and Personal Identification Number (PIN)
to obtain Cash Advances at any Automatic Teller Machine ("ATM") that
accepts your Card. Your PIN is confidential and should not be
disclosed to anyone. You agree not to write your PIN on your Card,
you will not keep your Card and PIN together, and you will not
provide your PIN to anyone who is not an authorized user. You were
issued a generic PIN at the time you received your Card. If you wish
to change this PIN, please contact any of our branches.
Advances at authorized ATM's are limited to a total of $500.00
during any 24-hour period. This amount may be lower based on
available credit balance or individual machine cash limitations.
DOCUMENTATION OF TRANSACTIONS
ATM cash advances using a Credit Card will be shown on your
monthly statement mailed to your address of record. For this reason,
always keep the Credit Union informed if your mailing address
changes. You will have the option to receive a receipt each time you
use your card. Always compare the receipt against your account
record and statement.
CREDIT UNION LIABILITY
Travis Credit Union shall be held liable for damages caused in
the case of a failure on our part. However, if the action or failure
to act was not intentional and resulted from a good faith error,
even though we maintain procedures reasonably adapted to prevent
such error, we shall be liable for only actual damages.
There are some exceptions to the extent of Travis Credit Union's
liability. We will not be liable, for instance:
• If, through no fault of ours, you do not have enough money in
your account to complete the electronic transaction and the
transaction would go over the authorized credit limit.
• If the funds in your account are subject to legal process or
other encumbrances restricting such transfer.
• If the ATM where you are making the transfer does not have
enough cash.
• If the terminal was not working properly and you knew about
the breakdown when you started the transfer.
• If circumstances beyond our control (such as fire, flood,
earthquake, labor disputes, power or computer failure) prevent the
electronic transaction from being completed, despite reasonable
precautions that we have taken.
• If there are other lawful exceptions established by the Credit
Union and you are given proper advance notice of them.
• In no event will the Credit Union be liable for consequential
indirect costs or damages.
HOW TO CONTACT US
Call (707) 449-4000 or (800) 877-8328 8:00a.m. to 7:00 p.m.,
Monday through Friday or 9:00 a.m. to 500 p.m. on Saturdays,
excluding holidays (Pacific Time) You may also visit any Credit
Union office or write us at the address below:
Travis Credit Union
Attn: Card Services Department
P.O. Box 2069
Vacaville, CA 95696-2069
GENERAL LIEN ON DEPOSITS
As a condition for entering into this Agreement the Credit
Union requires, and by using the credit card you agree,
that you give the Credit Union a general security
interest in any and all funds you have on deposit at the
Credit Union now or in the future, other than funds that
are exempt from any lien interest by any applicable law,
such as IRA or Keogh accounts. This security interest
exists from the date of your first use of the credit
card, and the Credit Union does not waive that interest
by allowing you to make withdrawals. This general
security interest is in addition to any pledge of a
specific amount or specific account, as describe
elsewhere in this agreement.
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TCU 370 (08/07
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