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YOUR ABILITY TO WITHDRAW FUNDS
Our general policy is to make funds from your deposits available to
you for withdrawal on the day we receive your deposit. Electronic
deposits will be available on the day we receive the deposit. At
that time you can withdraw the funds in cash/or we will use the
funds to pay checks that you have written. Mail deposits are
considered made on the business day that they are received by us.
For determining the availability of your deposits, every day is a
business day, except Saturdays, Sundays and Federal holidays.
If your deposit is received at a branch before closing time on a
business day that we are open, we will consider that day to be the
day of your deposit.
If you make a deposit after this time or on a day we are not open,
we will consider that the deposit was made on the next business day
we are open.
If you make a deposit after 8:00 p.m. at an ATM on a business day,
we will consider that the deposit was made on the next business day;
if you make a deposit on Saturday, Sunday or a legal holiday, we
will consider that the deposit was made on the next business day.
If we cash a check for you that is drawn on another financial
institution, we may withhold the availability of a corresponding
amount of funds that are already in your account. Those funds will
be available at the time funds from the check we cashed would have
been available if you had deposited it.
Please remember that even after we have made funds available to you,
and you have withdrawn the funds, you are still responsible for
checks you deposit that are returned to us unpaid and for any other
problems involving your deposit.
DROP BOX/EXTERNAL DEPOSITORY
The Lobby Drop Boxes and External Depositories are opened and
deposits removed every business day that we are open. Not all
branches have the same business hours. Therefore, Drop Box or
External Depository deposits made after the time specified on the
drop box or depository, will not be considered received until the
next business day.
PROPRIETARY ATMs
All ATMs that we own and operate are identified as
our machines and display Travis Credit Union’s logo.
Funds from deposits made at any of our ATMs are
subject to verification, may not be available for
immediate withdrawal, but will generally be
available for withdrawal two business days following
the date of deposit. Longer delays may apply.
However, at least $100 from each day’s total
deposit(s) will be available on the business day
following the date of deposit. You will be notified
if a longer hold is placed and when those funds will
be available for your use.
NONPROPRIETARY ATMs
Deposits can also be made at certain Non-Travis ATMs
displaying the "CO-OP” or “STAR DEPOSIT" symbols.
These ATMs are not owned nor operated by Travis
Credit Union. Funds from deposits made at any of
these ATMs are also subject to verification, may not
be available for immediate withdrawal, but will
generally be available for withdrawal five business
days following the date of deposit. Longer delays
may apply. However, at least $100 from each day’s
total deposit(s) will be available on the business
day following the date of deposit. You will be
notified if a longer hold is placed and when those
funds will be available for your use.
ITEMS ACCEPTED FOR COLLECTION
The Credit Union reserves the right to refuse any item submitted for
deposit. We will, at the member’s request, accept for collection
certain items such as insurance drafts, checks drawn on foreign
financial institutions, or a noncash items. This means that we will
mail these checks directly to the paying financial institution for
payment and upon receipt of payment, will credit your account. When
these checks will be paid is strictly up to the discretion of the
paying financial institution. There may be a fee assessed for this
service.
LONGER DELAYS MAY APPLY
In some cases, we will not make all of the funds that you deposit by
check available to you on the day of your deposit. Depending on the
type of check that you deposit, funds may not be available until the
fifth business day after the day of your deposit. However, the first
$100 of your check deposits will be available on the first business
day.
If we are not going to make all of the funds from your deposit
available on the day of deposit, we will notify you at the time you
make your deposit. We will also tell you when the funds will be
available. If your deposit is not made directly to one of our
employees, or if we decide to take the action after you have left
the premises, we will mail you the notice by the day after we
receive your deposit.
If you will need the funds from a deposit right away, you should ask
us when the funds will be available.
In addition, funds you deposit by check may be delayed for a longer
period under the following circumstances:
• We believe a check you deposit will not be paid.
• You deposit checks totaling more than $5,000 on any one day.
• You redeposit a check that has been returned unpaid.
• You have overdrawn your account repeatedly in the last six months.
• There is an emergency, such as failure of communications or
computer equipment.
We will notify you if we delay your ability to withdraw funds for
any of these reasons, and we will tell you when the funds will be
available. They will generally be available no later than the
eleventh business day after the day of your deposit.
SPECIAL RULES FOR NEW ACCOUNTS
If you are a new member, the following special rules may apply
during the first thirty (30) days your account is open.
Funds from ACH and wire transfers into your account will be
available on the day we receive the transfer.
Funds from deposits of cash and the first $5,000 of a day's total
deposits of cashier's, certified, teller's, traveler's, and federal,
state and local government checks will be available on the day we
receive your deposit, if the deposit meets certain conditions. For
example, the check(s) must be payable to you. The excess over $5,000
will be available on the ninth business day after the day of your
deposit. If you do not make the deposit in person to one of your
employees, the first $5,000 will not be available until the second
business day after the day of your deposit.
Funds from all other check deposits will be available on the ninth
business day after the day of your deposit unless your deposit is
held for a longer period for a reason noted in the “LONGER DELAYS
MAY APPLY” section.
HOW TO CONTACT US
Call (707) 449-4000 or (800) 877-8328
8:00 a.m. to 7:00 p.m., Monday through Friday, 9:00 a.m. to 5:00
p.m. on Saturdays, excluding holidays (Pacific time). You may also
visit any Credit Union office or write us at the address below:
Travis Credit Union
Attn: Member Service Center
P.O. Box 2069
Vacaville, CA 95696-2069
TCU-374 07/07
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